List of Functions

Feris Web Works is pleased to provide you with a turnkey solution to your information management needs for your interpreter referral service. This is truly a revolution in your industry. In addition to Quickbooks-compatibility, automatic job number creation, a state-of-the-art database back end, and secured Web access that you control, our basic system includes the following functionality. Note that this is not a complete list of functions!

Publicly available features:

• create a customer account, including contact information, default job location, default event and consumer information, and default billing information, all of which are stored in a database;
• create an interpreter account including contact information and certification information, all of which are stored in a database;
• request an interpreter;
• send comments/feedback to your agency;
• SSL-secured form for logging into customer and interpreter accounts;

Features available to your logged-in customers:

• form for requesting an interpreter which fills by default with the information contained in the customer’s profile;
• form for modifying the customer’s profile;
• form for modifying the customer’s password;
• dynamically generated page for listing the customer’s pending jobs;
• dynamically generated page for viewing details of the customer’s pending jobs;

Some of the features available to your logged-in interpreters:

• form for modifying the interpreter’s profile;
• form for modifying the interpreter’s password;
• dynamically generated page for listing the interpreter’s pending jobs;
• dynamically generated page for listing the interpreter’s past jobs;
• dynamically generated pages for viewing details of the interpreter’s pending and past jobs;
• dynamically generated page for viewing unfilled assignments which are available to the category of interpreter currently logged in which the interpreter may check to generate a notice to you of the interpreter's interest in working the checked assignments

Some of the features for use internally by your company:

• form for entering interpreter request for customer who has no account on the system, followed by a form to make the customer an account on the system;
• form for entering interpreter request for customer who does have an account on the system which fills by default with the information contained in the customer’s profile;
• form for modifying job records;
• form for confirming job requests by recording a date and name;
• form for assigning interpreters to specific time/date combinations associated with jobs;
• dynamically generated pages listing all pending jobs, pending confirmed jobs, pending unconfirmed jobs;
• dynamically generated page listing all pending jobs with all needed interpreters assigned;
• dynamically generated page listing all pending jobs which do not have all the needed interpreters assigned;
• dynamically generated page showing details for a specific job number you enter;
• dynamically generated page listing past jobs;
• form for canceling pending jobs and for re-activating cancelled jobs;
• invoice information exported for use by Intuit Inc.’s QuickBooks accounting software;
• form for selecting unassigned jobs, selecting interpreters, and generating an email to selected interpreters stating that the selected jobs are available and soliciting the interpreters’ interest in being assigned to the jobs;
• form-based management of interpreter and customer records in the database;
• form for assigning numeric access levels to interpreters in the database to control access to preferred-interpreter features;
• report listing all interpreter’s contact information;
• dynamically generated page listing all jobs for a selected interpreter;
• form for modifying subway stop listings so that the listing that appears in interpreter request forms contains entries chosen by your agency;
• form for modifying dress code listing so that the listing that appears in interpreter request forms contains entries chosen by your agency;
• form for modifying interpreter certification listing so that the listing that appears in interpreter records contains entries defined by your agency;
• user logs